Last updated: September 8, 2023
Introduction
Welcome to Ketoni Hair Care (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make purchases, or interact with our services. Our website address is: http://ketonihaircare.com.
Information We Collect
We may collect various types of information, including:
a. Personal Information: When you make a purchase, create an account, or contact us, we may collect information such as your name, email address, shipping address, billing address, payment information, and phone number.
b. Transaction Information: We collect information about your purchases, including the products you buy, transaction history, and payment details.
c. Log and Device Information: We automatically collect information about your device, browser, IP address, and how you interact with our website.
d. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, track user behavior, and collect data about your activities on our site.
e. Communications: We may collect and store any communications you have with us, including emails, chat messages, and customer support inquiries.
How We Use Your Information
We use your personal information for various purposes, including but not limited to:
- Processing and fulfilling orders
- Communicating with you about your purchases and providing customer support
- Personalizing your experience on our website
- Improving our products and services
- Sending you promotional offers, newsletters, and updates (with your consent)
- Complying with legal obligations
Disclosure of Your Information
We may share your personal information with:
- Service providers who assist us with payment processing, shipping, and other business operations
- Legal authorities or law enforcement when required by law
- Third-party vendors who provide services or functions on our behalf
- Business partners when you participate in co-branded promotions or activities
Your Choices and Rights
You have the right to:
- Access and review your personal information
- Correct inaccuracies in your personal information
- Delete your personal information
- Opt-out of marketing communications
- Restrict our use of your personal information
- Object to our processing of your personal information
Security
We use reasonable security measures to protect your personal information. However, no data transmission over the internet can be entirely secure, so please take care when sharing information online.
Children’s Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected information from a child, please contact us immediately.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Cookie Policy
a. What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to enhance your online experience, provide analytics, and deliver personalized content.
b. How We Use Cookies
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the basic functionality of our website, such as enabling you to make purchases and navigate our site.
- Analytical/Performance Cookies: These cookies help us understand how you interact with our website, allowing us to improve our services and user experience.
- Functionality Cookies: These cookies enable features such as personalized product recommendations and the ability to save items in your shopping cart.
- Advertising/Marketing Cookies: We and our advertising partners may use cookies to display relevant ads to you on our website and third-party sites based on your interests.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
c. Your Cookie Choices
You can control and manage cookies in various ways:
- Browser Settings: Most web browsers allow you to control cookies through your browser settings. You can usually find these settings in the “Options” or “Preferences” menu of your browser.
- Opt-Out Tools: Some third-party advertising and analytics providers offer opt-out mechanisms that allow you to decline their cookies. You can use these tools to opt out of certain types of tracking.
Please note that disabling cookies may affect your experience on our website, including your ability to make purchases and access certain features. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
d. Third-Party Cookies
Our website may contain links to third-party websites or services that may use cookies. We have no control over these third-party cookies, and they are subject to the privacy policies of the respective third parties.
e. Updates to this Cookie Policy
We may update our Cookie Policy to reflect changes in our use of cookies and tracking technologies. Any updates will be posted on this page.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:
- Email: info@ketonihaircare.com
- Address: 2304 Weston Road, North York, ON M9N 1Z3
Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.
Ketoni Hair Care
www.ketonihaircare.com